Ningbo BIRD Co., Ltd.(mobile phones)

[ Contact Info ]

As the biggest cell phone manufacturer in China, BIRD Co., Ltd. offers first-class service. I am one of your customers in Africa. During the past years of business, we have purchased many products such as S288, S788, S1160 from your company. Not only have you provided us with accessories, but also have helped us build after-sales service system. At the beginning of our cooperation, you assisted us with technical support as well as Service-related information. Your sincere attitude and high sense of responsibility is greatly appreciated. Wish your company a promising future!

BIRD Co., Ltd. covers markets of various levels: high, middle and low. All of your products are very popular with our European customers. For example, S288 and S788 are small and attractive; Female Star is fashionable while not expensive. These beauties are really helpful in the promotion of Bird mobile phone. We hope that you will inform us of the related information of the latest products. Therefore, we can cooperate better in the future.

This is Bird's sole agent in Russia. The following is appreciation from a customer. I come from Russia. In 2003, I bought one Bird cell phone. One day this May, when I was using it, I found that its signal lamp kept flashing and screen became blank. It seemed to be out of work. Then I went to Bird's after-sales service department angrily and demanded to change it for a new one. Although I was very impolite, your employees were quite patient and explained to me with a smile. Mobile phone was Hi-Tech product. All of the inner parts were CMOS. If used in a magnetic-intensive field, it was apt to be out of work because of interference. When this problem turned out, all you needed to do were three steps. First, unloaded the battery. Second, loaded the battery again. Three, turned on the mobile phone. It just liked using PC. When computer went out of work, you just turned off it. Then turned on it again. I conducted these three steps and the phone worked again. From then on, the problem never happened. Now, most customers associate products with after-sales service. Whether the after-service is sound or not matters. In a word, the importance of after-sales service is equal to that of Brand. As long as smile, patience and understanding being the principle of after-sales service, service will be done perfect, and Brand will be well-known in turn. Consequently, the Bird will enjoy high reputation. Wish Bird fly to the limit in the sky!